Regulations of the Match Guarantee offered by Knall
The warranty applies only to products bought on the knall.uk website
If, when ordering a product, you make a mistake when entering its dimensions, we can easily fix it. You will only bear the costs of sending the product back to us.
What if there were several, incorrectly measured products in the order? You should send them back in one package. Remember - We apply the Match Guarantee once per order.
What if we sent the product in the wrong dimensions? Tell us immediately - we will pick up and improve the product without any additional costs.
The Match Guarantee applies to product improvement, not replacement. Remember that to use it, an error should be reported no later than 21 days from the date of purchase.
The Fit Guarantee applies to the correction (shortening / reduction) of the width or height of the product and to a maximum difference of 10%.
The fit guarantee does not cover (extend / increase) the product dimension.
The Match Guarantee does not cover changes in the assembly method.
The Match Guarantee applies to all orders except commercial orders (for a VAT invoice).
The Guarantee of Matching is not used for finished products.