Privacy policy

Privacy policy

Responsible for data processing:

KNALL LTD
23 Farrier Lane
Leicester
LE4 0WB

Thank you for your interest in our online store Protecting your privacy is very important to us Below we inform in detail about the processing of your data.

1. Data access and hosting

You can visit our website without providing personal information Each time a web page is called, the web server automatically saves a so-called server log file, which contains, for example, the name of the file, the IP address, the date and time of download, the number of transmissions Data and the requesting provider (access data) and documents the download.

These access data are evaluated only to ensure trouble-free operation of the site, as well as to improve our offer.In accordance with art. 6 clause 1 sentence 1 lit.f DSGVO to preserve our legitimate interests, which dominate in the context of a balance of interests, in the correct presentation of our offer.All access data will be deleted no later than seven days after the end of the site visit.

Hosting services provided by a third party

As part of an external processing on our behalf supplier Provides website hosting and display servicesAll data collected as part of using this website or in forms presented in the online store, as described below, will be processed on its servers.

The service provider is located in a European Union or European Economic Area country.

2. Collecting data and using it to perform contracts, contact and open a customer account

We collect personal data if you voluntarily provide us with this information as part of your order or by contacting us (e.g. via the contact form or email). Mandatory fields are marked because we need the data to process the contract or process your contact and you cannot send the order or contact without their specifications. The collected data is shown in the appropriate input forms. We use the data provided by you in accordance with art. 6 clause 1 sentence 1 lit.b DSGVO for handling contracts and processing queries.
If you agree to this pursuant to Art. 1 sentence 1 lit. If you have issued DSGVO, choosing the option to open a customer account, we will use your data for the purposes of opening a customer account.
After the termination of the contract or deletion of the customer account, your data will be limited to further processing and deleted, unless you have explicitly agreed to further use of the data or we reserve the right to further use of the data, it is legally allowed what we inform about in this statement. Deleting a customer's account is possible at any time and can be done by sending a message via the contact form.

3. Data transfer

In order to perform the contract in accordance with art. 6 clause 1 sentence 1 lit.b DSGVO, we pass your data to the forwarding company to whom the delivery was ordered, if it is necessary for the delivery of the ordered goods. Depending on which payment service provider you choose, send ›We collect collected payment data to the instiheretion responsible for payment and any service providers commissioned by us to the selected payment service. Partially selected payment service providers themselves collect this data as long as you create an account there. In this case, you must log in to the payment service provider using the access data during the ordering process. The privacy policy of the respective payment service providers.

We use payment service providers and forwarding service providers based outside of the European Union.The transfer of personal data to these companies only takes place in the context of the need to perform the contract.

The same applies to the transfer of data to our manufachererers or wholesalers in cases where they take over the shipment for us (a third party).